Very good city centre location. Nice, spacious room with extremely comfortable bed, couch, desk, fridge, microwave and coffee machine! Very nice bathroom as well.
Marc
Maret 2024
This is a super location. We walked from BART station. The price was remarkable for the size of room and quality of fittings. Good traditional American Diner one block south. I would stay at the Donatello again.
Robin
Januari 2024
I would really have to be extra picky to find anything negative about the hotel or my stay. The room was beautiful, large, and perfectly clean. The staff were all very friendly and helpful. Walking distance to everything I needed during my stay. Bed was great, and the towels were large and very soft. Everyone was very responsive and professional to any needs.
Thinking
April 2025
Such a cute and nice hotel. I came here with my daughter 2 times when she was 3. This Third time she is 6! And just as great. The rooms are always so clean and comfortable. Most rooms come with a couch too, as well as a fridge and microwave. All things not very common at other hotels without extra charge. The jacuzzi was fun! Small and inside, but we got it at a time with no people. The complimentary coffee and tea were wonderful! Along with the lounge which you can eat, hangout, drink coffee and tea inside or out on the rooftop balcony. Im a barista, and the drip coffee was actually SO good! The staff is always SWEET and amazing! The parking is the best deal and the bellmen are incredible. And they had a cute photo op background!! Big thanks to Joe the bellman for becoming friends with my 6 year old. She loved playing with you while we waited. Thank you!
Sheena
Mei 2024
Great location 1 minute from Union Square and a cable car stop. Heading into the city from the airport it’s just a 10 minute walk from the BART station. Room was large and comfortable. Club room on 14th floor with complimentary tea and coffee was great to relax in after a day trekking around the city. Every member of staff we met was very friendly and helpful.
John
Oktober 2024
Near the Union Square and Moscone center but relatively quiet. The room was spacious and all my needs were met.
Michael
Desember 2023
The room was a good size and the bed comfortable. The bathroom was also large and the shower good. The WiFi worked well. Although the location is in an area with some homelessness, it didn't feel unsafe and was convenient for the BART from the airport and a good selection of restaurants.
Toonsarah
September 2024
Great value for such a prime location. A couple of minute walk from Union Square, so handy to pop back to if needed. The room was large, and the bed was so comfy, with lovely quality sheets. They were perfect to just fall into after a long day out and about. We sat on the roof terrace with a coffee, which was nice. The porters were also friendly and lovely. They ordered us a cab and chatted to us while we waited.
Tracy
September 2024
Spacious, comfortably furnished room. Lovely bed, really good mattress. Good furnishings including lighting, sofa, pictures on walls. Shower worked very well. Good to have coffee machine, coffee pods so much better than Nespresso type that you get in Europe. Also handy to have fresh tea and coffee in the penthouse Club room. Staff were super friendly and helpful. Some very good diners nearby for breakfast. Handy for Union Square and access to trams.
Adrian
Mei 2024
I do really like the staff there, the bed was also great.
Anatoliy
Oktober 2024